Polycom RealConnect Service

Easy to schedule. Simple to join

• Schedule a meeting in Outlook and simply invite users and rooms into the meeting
• Click to Join meetings from personal devices or room video systems (Polycom One Touch Dialing)
• Teams/Skype for Business users see meeting participants in the familiar call layout and in the participant roster
• Share content across native clients and standards-based room systems during the meeting

Benefits of cloud-hosted service

• Simplicity—Polycom hosts, operates, and supports the service so you don’t need to
• Resiliency—Resilient global deployment with iterative approach to maintain the service up-to-date
• Confidence—Jointly developed and supported by Polycom and Microsoft
• Flexibility—Customers can evolve from on-premises to cloud without any disruption, with the same subscription license (Enterprise Wide License)
• Enterprise-wide License (EWL)—Enables 100% of employees to schedule RealConnect-enabled video sessions via Outlook

Protect your existing video investment

• Protect your video investments by connecting Cisco, Polycom or other standards-based video endpoints into a Teams or Skype for Business call.
• Leverage existing video infrastructure for firewall traversal
• Plan cloud migration at your own pace

Requirements for Microsoft Teams and Skype for Business Users

On-premises deployment with existing Polycom RealPresence infrastructure

• If you have existing Polycom RealPresence infrastructure server appliance or software such as RealPresence Clariti, Polycom RealConnect functionality is supported in Skype for Business Server or Skype for Business Online meetings. Contact Polycom or Polycom partners for more details.

Same simplicity as Teams/Skype for Business Click to Join

The Polycom One Touch Dial application allows users to join scheduled meetings with one click from Polycom and select Cisco room video endpoints by leveraging Outlook calendaring integration.Through One Touch Dial application, the user can walk into the room, select the meeting and join the conference with just one click.

Simply invite rooms

Instead of having to remember the name of video endpoints in conference rooms, simply add conference rooms to the meeting invitation. When a video endpoint is associated to a conference room resource account on Exchange, it will automatically accept the invite or reject it depending on the room availability. You will be able to walk in to the conference room and connect to the meeting within seconds, thanks to the Polycom One Touch Dial application.

Benefits of Polycom One Touch Dial Application

• Consistent and simple dialing experience for users — similar to Click to Join experience available to Microsoft Teams and Skype for Business-based clients
• Shortened time to connect to a meeting — Just one touch on a remote or a touch panel to join a meeting reduces the time to connect to a meeting
• Prevents user errors — eliminating user errors during dialing

Requirements for One Touch Dial Application

• Supported Polycom endpoints: RealPresence Debut, HDX, Trio, RealPresence Group Series and Group Series-based endpoints
• Supported Cisco endpoints: Cisco Telepresence (EX, Profile, MX, Integrator C Series, and SX20) and Spark Room Series
• Office 365 Global Admin privilege (to register to Polycom Cloud Service)
• Exchange Online or Exchange Server with Exchange Web Service
• For a full list of supported video endpoints and requirements, visit Cloud Support Portal