At a Glance

  • Full UC & C delivers
  • Improved communications
  • Better knowledge sharing
  • Travel costs reduction

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At Test-Achats The Polycom and Microsoft Unified Communications Platform is Essential for Business Process

Founded in 1957, Test-Achats' main objective is to protect the consumer's interests. With their partners in OCU in Spain, Altroconsumo in Italy and DECO in Portugal, the group publishes over 20 different journals and has a combined readership of more than a million subscribers. Test-Achats is actively involved in the improvement of products and services offered to consumers and makes comparative tests of a large variety of products, highlighting products with the best price/quality ratio.

At Test-Achats testing products and solutions, measuring efficiency and ROI is the core mission. And when they select a solution for their internal use, the same type of scrutiny is followed. Eddy Lootens, CIO of Test-Achats, shares their determination: "Our management asked us to find a solution to help reduce travel by 30%. The only way to reach the objective, and keep up productivity, is by deploying a unified collaboration and communications solution. We chose Polycom and Microsoft together."

Dominico Vigliotti, Unified Communications Solution Project Manager, explains the success by saying "The solution is very easy and accessible to anyone. Reservations of video rooms are done via PCO (Polycom Conferencing for Outlook), which is incredibly simple. The video quality is like being there, and the HD sound on both video and the phones is optimum. Everyone in the organisation is using it, and no one would go back to not having it!"

The unified collaboration project at Test-Achats is a great success. People are traveling less, and working more efficiently. "By meeting virtually instead of in-person, our time is optimized, we gain in productivity, and save travel costs." confirms Eddy Lootens. Today a little over 1500 Lync® 2010 licenses are in use, with a mix of Polycom CX 300, 500 and 600. Microsoft Lync Server, the Polycom infrastructure and 20 rooms equipped with Polycom HDX solutions are fully integrated.

All business functions use the solutions, and everyone agrees that their quality of life at work has improved. Day to day operations are easier, exchanging documents, sharing information, knowledge sharing are all made easier with Polycom and Microsoft.

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