Polycom Unveils Innovative Around-the-Table Video Collaboration Experience with Full HD, 360-Degree Panoramic Video Solutions Built for Microsoft® Lync® Environments

  • The new Polycom® CX5500 and CX5100 Unified Conference Stations are the industry’s first solutions to deliver 1080p HD video and a 360-degree panoramic view of all meeting participants in the conference room with Polycom’s legendary HD Voice
  • Polycom further extends industry-leading interoperability with Lync by achieving Lync 2013 qualification on a broad selection of phone and conferencing solutions; Polycom on track to achieve full Lync 2013 interoperability across its full portfolio this year


Polycom, Inc. (Nasdaq: PLCM), the global leader in open, standards-based unified communications and collaboration (UC&C), today unveiled the industry’s first 360-degree, panoramic 1080p HD video collaboration solutions custom-built for Microsoft® Lync® 2013. The new Polycom® CX5500 and CX5100 Unified Conference Stations are designed to deliver a groundbreaking around-the-table experience for all participants, whether they’re in the room or thousands of miles away.  

At the Microsoft 2013 Worldwide Partner Conference, Polycom also announced that it has received Lync 2013 qualification for its full portfolio of Polycom® VVX® Business Media Phones. These announcements further the extensive partnership between the two companies, building on Polycom’s industry-leading portfolio of 40 video, voice and content sharing solutions that are interoperable or optimized to work with Lync today.

“The strategic alliance we’ve built with Microsoft over the past several years continues to deliver innovative collaboration solutions that provide Polycom and Lync customers with an unrivaled experience,” said A.E. Natarajan, Senior Vice President, Worldwide Engineering, Polycom. “Our custom-built for Lync solutions such as the new panoramic video collaboration experience, and our leading portfolio of Lync interoperable offerings, enable Polycom and Microsoft to win business from organizations seeking UC&C solutions that empower people to collaborate however, wherever and whenever they want.”

“In the pervasive video era, it is all about the user experience. The new center-of-table, panoramic video solutions from Polycom will provide Lync customers with a richer, more interactive collaboration experience,” said Jim Lundy, CEO of Aragon Research.

The new Polycom® CX5500 delivers enterprise-grade video and audio collaboration capabilities in an easy-to-use system that can be plugged into a USB port on a laptop, and it also doubles as a SIP audio conference phone providing the industry’s best audio quality. The Polycom® CX5100 provides the same HD panoramic USB video experience for customers who don’t require standalone conference phone connectivity.

The new additions to Polycom’s CX series of Lync-optimized solutions are successors to the Polycom® CX5000 HD Unified Conference Station. The solution retains the unique around-the-table, 360-degree, panoramic experience and delivers more than twice the HD video image quality, double the frame rate for life-like motion handling, and Polycom’s HD Voice for the highest quality audio while adding a new interface and design and a privacy cap.  

For organizations with Microsoft Lync- environments, the new Polycom CX5500 and CX5100 Unified Conference Stations enhance communications and collaboration by providing:

Polycom CX5500 and CX5100 are the industry’s first 360-degree, panoramic 1080p HD video collaboration solutions custom-built for Microsoft® Lync® 2013.
  • More productive and efficient meetings. Since the Polycom CX5500 or CX5100 is placed in the center of a meeting room table, it enables a natural conversation that addresses the need to collaborate and engage simultaneously with those in the room (around the table) and other participants who are remote. Both systems deliver 1080p active speaker video that automatically tracks the flow of conversations at a fluid 30 frames per second, while offering a 360-degree panoramic view of the room. Conversations remain crystal clear with high-fidelity Polycom HD Voice.
  • User-friendly design. An all-new user interface and system design makes it easy to launch or join a call directly from the Lync user environment – users simply connect the CX5500 and CX5100 via USB to a computer that is running Lync. The CX5500 and CX5100 systems can also be used in combination with the recently announced Lync Room System, bringing together center-of-table 360-degree cameras with a built-for-Lync video room system that includes touchscreen monitors and a tabletop touch controller. 
  • Lower cost of ownership. The Polycom CX5500 functions as both an HD video collaboration environment and a fully featured SIP conference phone, which reduces capital costs for organizations needing both. Also, because it’s easy to use, provision and configure, companies can save on training and IT costs.

The introduction of new solutions custom built for Lync, and the continued expansion of Polycom’s Lync-interoperable portfolio, reflect the strength of the Polycom and Microsoft alliance. 

Polycom and Microsoft: Better Together

Polycom also announced it earned Lync 2013 qualification for Polycom® VVX® 300, VVX 310, VVX 400 and VVX 410 Business Media Phones. Software updates for Polycom VVX Business Media Phones (Polycom UC Software v 5.0) in Lync environments has new features including improved call management such as call park or call transfer; and the ability to search address book contacts. As announced in March, Polycom plans to deliver a software extension to the Polycom® RealPresence® Platform later in 2013 that will enable interoperability between Lync 2013 and the full portfolio of Polycom standards-based video collaboration and content sharing solutions.  

The new solutions join the more than 40 Polycom offerings that work with Microsoft Lync 2010 or 2013, including: Polycom® RealPresence® Content Sharing Suite, which is a software application for the Polycom® RealPresence® Platform that allows Lync users to share content back and forth with standards-based video collaboration devices; Polycom® RealPresence® Collaboration Server, part of the Polycom RealPresence Platform,  which includes software for multiparty video and voice collaboration; Polycom® RealPresence® room and executive desktop video systems; audio solutions such as Polycom® SoundPoint® IP conference phone, Polycom® SoundStation® conference phone, and Polycom® SoundStructure®; Polycom® CX phones and video solutions; and Polycom VVX Business Media Phones.

Polycom and Lync Solutions Deliver Significant Benefits for Customers Worldwide, Including Global Engineering Consultancy Buro Happold

Together, Polycom RealPresence video and voice solutions and Microsoft Lync unify communications across work environments. For global engineering consultancy Buro Happold, video and voice collaboration solutions helped the company reduce travel costs, amounting up to £3 million annually. The company also gained 3,000 hours a month in productivity by working smarter, and improved the work/life balance for employees, 90 percent of whom are now video-enabled. Virtually every desk has its own high-tech camera and speaker system, directly connected with Lync through open standards.

“The combination of Microsoft Lync and Polycom video solutions has been a real game-changer in terms of collaborating across the business. Together, they provide a true unified communications platform, where anyone can join HD video or voice calls at the touch of a button. The core reason for choosing Polycom was its close strategic relationship with Microsoft,” said Shaun Mundy, Group IT Director, Buro Happold.


The Polycom® CX5100 Unified Conference Station is scheduled to be available worldwide in September. The Polycom® CX5500 Unified Conference Station (with SIP Telephony) is scheduled to be available in the fourth quarter of 2013. For Lync users, Polycom UC Software v. 5.0 is scheduled to be available as a free upgrade in August for customers on maintenance support of VVX Business Media Phones. For more information, contact 1-800-Polycom or visit www.polycom.com.

About Polycom

Polycom is the global leader in open, standards-based unified communications and collaboration (UC&C) solutions for voice and video collaboration, trusted by more than 415,000 customers around the world. Polycom solutions are powered by the Polycom® RealPresence® Platform, comprehensive software infrastructure and rich APIs that interoperate with the broadest set of communication, business, mobile and cloud applications and devices to deliver secure face-to-face video collaboration in any environment. Polycom and its ecosystem of over 7,000 partners provide truly unified communications solutions that deliver the best user experience, highest multi-vendor interoperability, and lowest TCO. Visit www.polycom.com or connect with us on Twitter, Facebook, and LinkedIn to learn how we’re pushing the greatness of human collaboration forward.

NOTE: The product plans, specifications, and descriptions herein are provided for information only and subject to change without notice, and are provided without warranty of any kind, express or implied. Polycom reserves the right to modify future product plans at any time. Products and related specifications referenced herein are not guaranteed and will be delivered on a when and if available basis.

© 2013 Polycom, Inc. All rights reserved. POLYCOM®, the Polycom logo, and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners.

This release contains forward-looking statements within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995 regarding future events, including statements regarding product availability and Polycom being on track to achieve full interoperability with Lync across its portfolio by the end of 2013. These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially, including the impact of competition on our product sales and for our customers and partners; the impact of increased competition due to consolidation in our industry or competition from companies that are larger or that have greater resources than we do; our ability to bring our new products and offerings to market in a timely manner due to engineering, manufacturing or other delays; changing market demands; potential fluctuations in results and future growth rates; risks associated with general economic conditions and external market factors; the market acceptance of our products and changing market demands, including demands for differing technologies or product and services offerings; our ability to successfully integrate our acquisitions into our business; possible delays in the development, availability and shipment of new products; increasing costs and differing uses of capital; changes in key personnel that may cause disruption to the business; our inability to achieve the expected results from adjustments being made to our expense profile; the impact of restructuring actions; and the impact of global conflicts and changing laws that may adversely impact our business. Many of these risks and uncertainties are discussed in the Company's Quarterly Report on Form 10-Q for the quarter ended March 31, 2013, and in other reports filed by Polycom with the SEC. Polycom disclaims any intent or obligations to update these forward-looking statements.


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