Manufacturing companies know a personal touch—a helpful voice, a friendly face—can greatly improve customer satisfaction. That’s why many manufacturers use Polycom HD video collaboration solutions to refine their service and maintenance activities.
They find collaboration improves many manufacturing-related tasks, from product inspections to acceptance reviews. Face-to-face collaboration also helps manufacturers ensure customers are satisfied with their purchases.
Polycom’s video solutions also make it easy for manufacturers and customers to routinely meet face-to-face throughout the development cycle. That minimizes misunderstandings and the need for rework.
Manufacturing companies rely on Polycom video collaboration solutions to:
- Drive higher-value, differentiated solutions for customers, leading to higher margins
- Provide customers with a personalized experience, creating a competitive advantage
- Speed decision cycles and innovation
- Shorten customer acceptance cycles