Polycom^® E-rate Assistance

Understanding E-rate

The federal Education Rate (E-rate) program, one part of the Universal Service Fund, provides $2.25 billion dollars annually to eligible schools and public libraries in the United States to obtain technology.

E-rate may provide discounts of 20% to 90% to an eligible organization and assistance is eligible for the most basic of technology requests, such as discounts on local and long distance phone charges, all the way to the most innovative equipment available. Polycom video bridges, video conferencing, and voice equipment generally fall under eligible Priority 2 funding. Distance learning service (such as interactive video services where the customer does not own the equipment) generally fall under eligible Priority 1 funding. The discount available is typically based on the number of students in the local school district eligible for the National School Lunch Program.

How E-rate Works

Eligible entities, such as schools and public libraries, must apply on an annual basis for E-rate discounts. Applications are made online to the Schools and Libraries Division (SLD) of the Universal Service Administrative Company (USAC). The SLD reviews applications before making a funding decision. For a period of five years from the date of funding, the SLD may audit the funding request to ensure that the service and/or equipment procured with E-rate funds continue to meet federal E-rate regulations, as codified by the Federal Communications Commission.

Polycom E-rate Support

Polycom offers a wide range of services to help you navigate the E-rate program's complex requirements:

Answering general questions about the program, including required forms, required certifications, deadlines, and timing
Assisting with specific, detailed questions on product eligibility and Item 21 preparation
Providing useful resources, including general, educational webinars and links to contacts and helpful organizations