For the CXO, Polycom provides a suite of solutions that helps improve communications, increase customer and employee satisfaction and maximize shareholder value. The end result is a highly efficient organization that is strongly positioned for success in highly competitive market.
Functions/Lines of Business
Polycom makes meeting throughout the enterprise just like being there - sometimes even better
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By integrating voice, video and content into innovative solution offerings, Polycom is leading the way to ensure that the distance barrier is removed throughout organizations. People who stay connected have access to the people, resources and real-time information to make decisions faster and, ultimately, perform better.
While conference calls have been a communication stable, video conferencing is rapidly moving from the boardroom to the desktop and beyond. What was once viewed as a complex, niche technology used primarily by executives with an IT guru in tow, is fast becoming an easy to use, enabling technology used by all functional departments.
For C-level executives, sales, HR, customer service, education and training, R&D, engineering and product development, Polycom makes meeting over distance just like being there – sometimes even better.
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CXO
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CIO
Today's CIO is being asked to become revenue enablers and a source of innovation within the enterprise. With the ability to connect to one or more users from anywhere, on any device on any network – instantly through Polycom on-demand unified collaboration, it's possible to achieve the level of innovation necessary to contribute to the company's top and bottom lines.
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Customer Service
Companies worldwide are looking for better ways to serve customers. Satisfied customers turn into repeat customers. Repeat customers help increase revenue. Polycom provides the ability to provide the highest level of service via visual collaboration ~ resulting in quicker response times, face-to-face interaction and in-depth problem analysis/resolution.
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Education and Training
Training can often mean the success or failure of an organization. Studies have shown that employees are more loyal to organizations that help them improve their skills and succeed in their jobs. Polycom provides the ability to extend training to the remote offices and desktops of the students, minimizing time, costs and resource requirements.
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Human Resources
Today's HR manager is simultaneously juggling the traditional tasks of recruitment, training and benefits administration with strategic objectives such as employee retention, leadership development and diversity management. Many HR departments use Polycom collaboration solutions in all facets of HR policy administration – from the hiring process to training to employee communications.
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R&D/Engineering/Product Development
Shortening the product development process is a key challenge in any organization. Polycom collaborative solutions can help reduce product development cycles, enhance team communications and move products to market sooner ~ resulting in higher productivity, shorter time to revenue and increased customer satisfaction.
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Sales
Sales success can be measured in a number of ways – revenue, pipeline/funnel, profitability, cost of sales, number of contacts, and/or revenue per salesperson. Polycom provides collaboration solutions that enable better tracking of sales opportunities, enhanced customer relationships and better alignment of sales goals and objectives.