Polycom^® RealPresence Platform™ Optimization Services

You've made the investment in your communications infrastructure. Now you need to make sure you're getting the most out of your investment.

Polycom RealPresence Platform Optimization Services help ensure that your Polycom infrastructure solutions are performing at peak levels. This is accomplished by applying Polycom best practices to properly configure and manage the software upgrade process for customers that demand the highest possible levels of performance and reliability in their daily business operations.

• Project Planning including discovery process that outlines key objectives, milestones, and identified resources
• Onsite optimization activities help ensure the solution is running at the highest possible levels of performance and productivity. Key deliverables include a comprehensive system health check, software upgrade, and endpoint configuration
• Onsite assistance immediately following the completed optimization process to help ensure comfort and adoption of new features and functionality

• Take advantage of new features and functionality—new and existing customers
• Minimize downtime and disruption inherent to any upgrade process
• Maximize internal resources by allowing them to focus on core day-to-day responsibilities

• Deployment of a collaboration solution often involves multiple departments within an organization spread across a wide geographic area. Polycom Project Management Service allows you to tap into Polycom's team of experienced project managers to deliver seamless implementation through leadership, planning, and a single point of contact.
• Obviously, it is important to deliver an outstanding user experience long after implementation of your Polycom Immersive Telepresence solution. Polycom Immersive Telepresence Maintenance Service maximizes uptime and helps you take advantage of our products' full range of features and functionality.