Certified Service Partner List

When customers purchase services from a Polycom Certified Service Partner (CSP) , they can be assured that those CSP Certified partners have the knowledge, training, commitment and backing from Polycom to meet their conferencing and collaboration technology requirements.

CSP certifies Polycom's channel partners that provide best-in-class service and support. These partners have made a commitment to Polycom and have demonstrated their expertise in virtually all aspects of Polycom's technology through our comprehensive technical training and testing programs. This means that end-users can benefit by receiving rapid response times to support calls, fast speed to problem resolution and technology expertise when migrating and or upgrading your Polycom solutions. So, whenever you need an expert to help install and maintain your conferencing technology, just call a Polycom CSP partner. It's that simple.

Audiovisual Inc. is a recognized leader in the audiovisual technology and videoconferencing industry and has 10 regional offices: Minneapolis; Kansas City; Des Moines; Omaha; San Diego; Bismarck; Chicago; Grand Rapids; Madison and Milwaukee. In 2006 it was recognized as being within the top 5 systems integrators in the US. Audiovisual Inc. was founded in 1974, designs and builds hundreds of systems every year for companies as large as Best Buy, AT&T, Carlson Companies, Sprint, ConAgra and Target; and for smaller organizations such as universities and schools, service firms and non-profit organizations. An employee-owned company, AVI generated $84 million dollars in 2006 sales.

Contact Information

Company Address: 9675 W 76th Street Minneapolis MN 55344
Name: Jeff Stoebner
Website: www.audiovisualinc.com

From videoconferencing systems and high-projection screens, to easy-to-use systems that give you control at a single touch, AVI-SPL provides high-quality, customized technology to enhance the communication and presentation capabilities of clients worldwide. Dynamically bringing together the best at all levels, leading firms Audio Visual Innovations, Inc. (AVI) and Signal Perfection, Ltd. (SPL) have merged to offer the most comprehensive expertise available in audio video systems, collaboration and presentation solutions. With a winning combination of over 700 manufacturer partnerships and a global network of 40 offices, AVI-SPL stands as the largest global audio video integrator in the AV industry with approximately $420M in revenues. Together as AVI-SPL, the company has solidified more than 40 years in the industry and completed more than 20,000 installations worldwide. From classrooms to boardrooms, to healthcare facilities, governmental organizations and large-scale performance venues, AVI-SPL effectively integrates state-of-the-art solutions and world-class environments.

Contact Information

Company Address: 6313 Benjamin Road, Ste 110, Tampa, FL 33634
Website: www.avispl.com

GBH Communications provides conferencing products, services and integrated solutions to a wide variety of corporations, government and educational organizations nationwide. Enterprises small and large turn to GBH to provide solutions to their communication and conferencing needs. GBH makes new methods of collaboration and consensus possible through the latest in converging technologies.

Through TechShield Services, a GBH Company, we specialize in supporting audio and video conferencing, Voice-over-IP (VoIP) telephony, and audio visual products from leading manufacturers like Polycom. Our support programs offer you overnight, next-business day advance replacement for all your covered equipment. We ensure you will be up and running again with minimal interruption to your operations.

Customized Service Offerings Include:

• Integration Services
• Network Consultation
• Design Consultation
• Project Management
• System Management

Certifications
Polycom Certified Service Partner
Polycom Certified Platinum Reseller
Polycom Certified & Trained Technicians

Awards
Polycom 2007 Reseller of the Year
Polycom 2006 Reseller of the Year

Customer Satisfaction
95% Customer Satisfaction Rating by Polycom Customers (2008 Polycom Independent Survey)

Company Address: GBH Communications, 3333 N San Fernando Blvd, Burbank CA 91504
Phone: 800-222-5424
Website: www.gbh.com or www.techshieldservices.com

IVCi, LLC is a leading integrator of managed enterprise collaboration solutions, including video conferencing, audio visual and managed conference services. From our headquarters in Long Island, New York, and branch offices throughout the country, IVCi makes conferencing and audio visual solutions easy to use, easy to manage, and easy to afford.

Contact Information

Company Address: 180 Adams Avenue, Hauppauge, NY 11788
Name: Charlie Macli, Senior Vice President Sales & Marketing
Website: http://www.ivci.com | http://audiovisual.ivci.com

SBA 8(a) Service Disabled Veteran and Woman Owned Small Business: ProTelecom is an SBA 8(a) Service Disabled Veteran and Woman Owned Small Disadvantaged Business through calendar year 2014. This status provides the option for Direct Contracting with ProTelecom through your Small Business Contracting Office.

Audiovisual and Videoconferencing Network Systems Integrator: ProTelecom is a 1-Stop Turnkey Audiovisual and Videoconferencing Systems Engineering & Integration for in support of Classified and Unclassified Audiovisual and Videoconferencing Needs. Facilities and Deliverables include:

• Small, Medium, and Large Conference Rooms
• Executive Boardrooms
• Classroom Presentation and Media Systems
• Presentation Meeting Facilities
• Media Signage Display and Distribution Systems
• Small, Medium, and Large Auditoriums with Control Centers
• Video Test and Operation Centers (VTOC)
• Video Network Operation Centers (VNOC)
• Video Streaming and Recording Systems
• Video & Audio Multipoint Bridging Systems
• Video Network Management Systems
• Video Network Gateways
• Video Network Gatekeepers
• Video Network Boarder Patrollers
• Secure Videoconferencing Systems & Network Solutions
• Command and Agency Wide Videoconferencing Network Solutions
• Audiovisual and Videoconferencing Facilities Preparation to include Design, Engineering, and Pre-implementation Plans for HVAC, Electrical, Lighting, Acoustics, Room Treatment, and Conference Room Furniture for all Fixed Facilities
• Turnkey Delivery of Complete Facilities and Networks to include On-Site Installation, Testing, Certification, User Training, Technical Training, and Maintenance Services

Polycom 2006 Federal Reseller of the Year: ProTelecom was awarded the prestigious Polycom 2006 Federal Reseller of the Year at the Polycom 2007 Partners Conference held in Boston MA, on April 18-22nd 2007. This is Polycom Corporation's highest award for Top Federal Sales, Engineering, and Customer Service. ProTelecom was selected from a field of over 200+ Polycom Resellers Worldwide that include Large and Small Businesses.

Maintenance Services: ProTelecom offers a variety of Maintenance Support Programs in support of CONUS and OCONUS VTC Network Operations to include 24x7 Toll Free Telephone Support, Same Day On-Site Repair, Next Day On-Site Repair

Pre-Sales Engineering and Implementation Services Include:

• Engineering Site Surveys and Technical Solutions with SOW for all Audiovisual, Presentation, Videoconferencing, and Network Requirements

How To Contract With ProTelecom

Providea is a leading, single-source provider of cost-effective, tailored, end-to-end video communication solutions. We deliver only proven solutions comprised of the best in class network, video related equipment and services coupled with unparalleled customer support.

As a national company with headquarters in Southern California, Providea's sole focus on videoconferencing allows us to both execute globally and maintain the flexibility needed to address customer needs on a highly customized basis. In addition to providing our customers with the industries best selling and most reliable hardware, Providea offers a complete suite of services including installation and technical support, comprehensive end-user training, network support services - including discounted switched digital network rates with customized billing, and multipoint conferencing services, all of which have been crucial to our customers.

We create complete videoconferencing solutions for customers. Every aspect of Providea has been tailored to meeting and exceeding our customers' needs for real-time, face-to-face communication. Because we are a company of industry veterans, and have proven and tested a variety of solutions for a wide range of customers, we can focus on meeting and exceeding our customers' specific needs.

The Company was founded to meet the growing industry demands for video communication, and leverages its extensive videoconferencing and network experience to deliver a comprehensive suite of business quality programs and services. Each of our programs and services is designed to help significantly minimize overall video related costs and give you the peace of mind that you have partnered with the most knowledgeable and experienced provider in the business.

Contact Information

Company Address: 801 Avenida Acaso Camarillo, CA 93012

Name: Teri Bevan

Website: www.provideasolutions.com

SKC provides technology solutions that enable our clients to better collaborate, communicate and connect with their key stakeholders. With SKC, you gain a winning combination of unparalleled customer service, technical expertise and the best products in the industry, so you can truly connect with the people essential to your success. Our core businesses include voice and video conferencing systems, network systems, phone systems, headsets, streaming solutions, conferencing services and custom room integration.

Beyond the technology, we will provide you with recommendations and know-how based on over two decades of experience. We combine that expertise with the latest, industry-leading products and award-winning support to create a solution that will specifically address your business needs.

We know the right communications solution is about making connections with the people important to your business. And we will collaborate with you to ensure our technology meets all of your objectives—before, during and after the sale. That's what we do at SKC. That's smart communications.

Contact Information

Company Address: 8320 Hedge Lane Terr. Shawnee Mission, KS 66227
Name: Ty Bechtel
Website: www.skccom.com

Total Conferencing Provider: Solutionz is a total conferencing provider specializing in Video Conferencing and Audio Visual Room Integrations. Solutionz offers a one stop, end-to-end solution with its own in house integration comprised of design, engineering, integration, and service for all your conferencing needs. Solutionz provides products and services for the following:

• Small, Medium, and Large Conference Rooms
• Executive Boardrooms
• Courtrooms
• Training Rooms
• Classrooms
• Auditoriums
• Mobile systems
• Video Streaming & Recording Systems
• Video & Audio Multipoint Bridging Systems
• Video Network Management Systems
• Digital Signage
• Secure Wireless Infrastructure Solutions
• Prime Call Service Help Desk

Polycom Awards: Solutionz is a Polycom Tier 1 Global Reseller, a Polycom Certified Services Professional (CSP), and a Polycom Platinum Partner.

Service Program: Solutionz service department, Prime Call, offers 24-hour testing facilities, unlimited training and technical support, as well as the easiest to use service program on the market.

Maintenance Services: Solutionz Integrated Maintenance service program is designed to ensure longer life and reliable operation for all your conference room facilities. Because preventative maintenance is essential for optimal operation and enhanced performance, our highly trained technicians have the experience and tools to maintain your equipment at its peak level of performance.

Contact Information

Company Address: 901 Bringham Avenue, Los Angeles, CA 90049
Name: Pepper Fernandez
Phone: (310) 571-1207
Fax: (310) 943-2388
Email: pfernandez@solutionzinc.com
Website: www.solutionzinc.com

Visual Systems Group, Inc. (VSGi) is a nationally recognized premier integrator of video, voice, web, data collaboration, and communication solutions with over eighteen (18) years of experience. VSGi has helped over 3,500 unique clients implement successful visual communication strategies in over 10,000 locations by offering the most comprehensive equipment, network and services portfolio in the industry. VSGi's extensive portfolio of managed services including, project design, implementation, proactive monitoring, ongoing maintenance and technical support services provides its customers a customizable solution to meet mission critical visual communication needs. VSGi's cross-functional team of sales, engineering, project management and technical support personnel are the most tenured and trained in the industry. The company's unmatched experience in visual communication can provide a fully integrated turnkey solution including design, configuration, project management and implementation, installation, testing, training and ongoing support.

For additional information, call 1-877-402-VSGi (1-877-402-8744) or visit VSGi's website at http://www.vsgi.com.

Contact Information

Company Address: 7900 Westpark Drive, Suite T-610 McLean, VA 22102
Name: Michael Medina
Website: http://www.vsgi.com