Polycom UC Software

Overview

In today’s constantly changing technology landscape, businesses must remain agile to compete. Every technology decision opens new opportunities but they can also limit your choices down the road. So how is a business able to leverage cutting-edge communication technology while minimizing the risk it will have to be replaced in just a few short years? Polycom UC Software has an extensive set of features that enable wired and wireless devices from Polycom to integrate seamlessly into a wide variety of unified communications environments. By leveraging an open-standard software architecture, Polycom devices work with your systems of today while keeping your options open to easily change your mind if needed in the future. Additionally, our UC software provides a simple-to-use interface for your end-users and IT staff.

  • Improves desktop productivity for users at all levels of the organization
  • Simple to deploy, easy to administer, upgrade and maintain
  • Reduces downtime through robust security options
  • Leverages existing communication investments, third-party UC and productivity applications
  • Compatibility with multiple industry standard call control platforms, Open SIP and Microsoft Lync.
  • Compatible with IPv6 when used in Open SIP deployments

Technical Overview

With Polycom UC Software, you can:

  • Simplify manageability of Polycom devices
  • Reduce downtime through robust security options
  • Get out-of-the-box provisioning for enterprises and service providers
  • Benefit from robust diagnostics for ongoing reporting and tracking
  • Enjoy simple operation, which reduces your training and support costs
  • Integrate with more than 60 industry-leading call control platforms.

User Benefits

Are your organizations’ end users frustrated by the many steps involved in completing simple work tasks and processes related to communication?

Have you ever wondered how much productivity your teams lose each day because their technologies are incompatible?

Does the pressure of having to transfer a simple phone call get your adrenaline flowing? Do you make excuses when executing a conference call in case you drop everyone on the line? After all these years, why can't our business telephone just be simple?

When your business telephones run on Polycom UC Software, dropping calls becomes a thing of the past. Why? Because Polycom's UC software is built with simplicity for the end user in mind.

From our HD audio technology to our simple design and ergonomics. Everything about our phones is designed to take your mind off the phone and then enhance the way you work and communicate.

Polycom UC Software:

  • Improves desktop productivity for users at all levels of the organization
  • Simple to deploy, easy to administer, upgrade and maintain
  • Reduces downtime through robust security options
  • Leverages existing communication investments, third-party UC and productivity applications
  • Compatibility with multiple industry standard call control platforms, Open SIP and Microsoft Lync.
  • Compatible with IPv6 when used in Open SIP deployments

Resources

Brochures


Data Sheets

UC Software Data Sheet
  PDF |251KB

FAQs

UC Software FAQ
  PDF |99KB

Videos

UC Software 5.5: Executive-Assistant – Assistant Menu Navigation feature

How to assign an assistant’s phone to an executive.

UC Software 5.5: Executive-Assistant – Behalf of Executive feature

How to make a call on behalf of an executive and then transfer the call.

UC Software 5.5: Executive-Assistant – Enable Call Filtering feature

How to turn on call filtering for an executive’s phone.

UC Software 5.5: Executive-Assistant – Filter Off feature

A call to the executive will ring both the executive and the assistant.

UC Software 5.5: Executive-Assistant – Filter On feature

A call to the executive will only ring the assistant.

UC Software 5.5: Executive-Assistant – Silent Barge In feature

How to join an active or held call without any audible notifications.

UC Software 5.5: Flexible Seating – Automatic Call Distribution feature

Sign in as an agent and receive calls from a call center based on availability and workload.

UC Software 5.5: Flexible Seating – Guest Sign In feature

How to sign into a host phone and have your user settings applied to the phone.

UC Software 5.5: Flexible Seating – Guest Sign Out feature

How to sign out of a phone and have it return to being a host phone.

UC Software 5.5: Flexible Seating – Incoming Call feature

How to answer an incoming call with Flexible Seating.

UC Software 5.5: Flexible Seating – Outgoing Call feature

How to make an outgoing call with Flexible Seating.

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