Professional Services

 Products & Services : Services 
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Professional Services provide the value added services which distinguish a Polycom UC&C solution in the marketplace. The Polycom Professional Services Consultants play an integral part in a customer’s overall quality of experience, financial modelling, business case justification with increased ROI and lower TCO, enabling a customer to fully realize the benefits of their solution making video collaboration ubiquitous. Professional Services can provide the customer with specific business benefits, such as helping them pro-actively avoid risks and pitfalls, protecting their IT investments, improving their productivity, and providing them with smart, actionable insights and metrics. Customers do not buy products, but an end to end solution that addresses business issues, solves their challenges and helps drive productivity. Our strategy is to deliver services, together with our partners, that enhance the scalability, reliability and security of a video collaboration solution, tightly and efficiently integrating in a complex multi-vendor UC&C environment.

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The professional consultants at Polycom can help you throughout the entire life cycle of your Polycom solution. With UC&C Integration Services, Strategy & Planning Services, and Deployment Services including User Adoption and Monitoring & Analytics we will enable you to grow your business and reap the financial benefits of an optimized Polycom solution. Polycom offers an array of services including unique offers that can help you finance or buy the Polycom technologies you need right now.

Polycom Professional Services engage throughout the life-cycle of a customer’s solution with:

  • Design and planning services ensuring your network is configured to provide reliable, high quality video collaboration
  • Deployment engagements ensuring smooth implementation of the Polycom UC&C solution in your environment
  • Single point of contact throughout the life cycle for optimal success as the needs of your company change and grow
  • Integration of existing productivity tools, such as Microsoft Lync and IBM Sametime into your Polycom UC&C environment
  • Lifecycle migration to update your existing Polycom solution providing investment protection while embracing new technology, features and functionality

Strategy & Planning Services

A range of detailed design services for deploying your organization’s solution...and assessment and readiness services for proactively managing your network’s performance.

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Deployment

When you rely on Polycom experts to seamlessly deploy your solution, the risks and impact to your production environment decline.

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UC&C Integration Services

Tighter integration into your unified communications environment means maximum return on investment and user adoption. UC Professional Services provide the expertise to seamlessly integrate your Polycom solution with Microsoft and IBM technology or through our API’s for software integration.

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