Become a Certified
Videoconference Expert

This video conferencing certification is considered an important element that proves efficiency of the candidate to perform implementation, configuration and Polycom Certified Videoconferencing Engineer (PCVE) certification validates the individual’s knowledge of networking models, standards and protocols relevant to videoconferencing.


Both elements of the video engineer certification, verify that the individual has the knowledge and skills required by Polycom to offer support to the customer and end-user, understanding the information that should be gathered when escalating more complex problems.


Any individual with the requisite experience can take the test and if successful, become PCVE certified. Polycom offers a wide range of video conference training sessions to prepare the candidate to pass the PCVE exam for those who are new to videoconferencing and Polycom solutions.

The PCVE Exam

The PCVE exam is administered by a third party via an online proctoring solution. There is no need to travel to a testing facility. Students will complete the exam online with a proctor watching over video.

We are pleased to advise that as of October 2, 2018, we are implementing improvements to the appointment system and proctoring workflow for the PCVE exam. These changes will offer more available time slots to candidates and better support for Mac users. This will also change how appointments are made and simplify the technical requirements for taking an online proctored exam.

If you already have an existing PCVE Candidate portal account, you do not need to create a new account but a new password must be requested at Questionmark Test Portal

The PCVE exams focuses on the Polycom Infrastructure with 70% of the questions testing candidates’ knowledge of implementation, configuration and troubleshooting for small to medium-sized environments. The remaining questions validate the candidates’ knowledge of networking models, protocols and standards relevant to videoconferencing.



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Prepare for the Exam

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Prepare for the Exam

Candidates are not required to attend videoconference training of any kind prior to attempting the exam. Should they wish to do so, we recommended the following courses:

  • Fundamentals Series FSIT201.
  • RealPresence Platform: Implementation, Configuration and Troubleshooting (Level 2) RPIIT202.

Candidates should be very familiar with the material when preparing for the exam. PDF files are available within the test application for reference only.

NOTE: The Table of Contents is usable for navigation however the search function is not available. Do not expect to search for key words and locate the answer, the material must be learned beforehand to be successful. All PDF files open in a separate window. To use the PDFs you will need to open and close them to answer the questions.

Exam domains include:

  • Polycom Video Endpoints
  • Collaboration Servers
  • Management Applications
  • Call Control and Signaling
  • Enterprise Video Capture
  • Firewall Traversal

Please reference the PCVE Exam Blueprint for more detailed objective information.


Register for PCVE and schedule your exam.

Login or Create New Account at https://ondemand.questionmark.com/home/403076

1) If creating a new account, you will receive an email from no-reply@questionmark.com with a onetime password link. Check your spam or junk mail.
2) When you set up your account be sure to set your Local Time Zone using the drop-down box and enter your phone number in the Primary Address section.

To purchase your exam

1) To register click Buy Exam, choose Add to Cart under PCVE 4.0 then click the shopping cart icon in the top right corner.
2) Click the Checkout box and follow the prompts to the payment screen
3) Enter your coupon code in the Discount coupon box and click the refresh icon. You are still required to enter billing information on the Payment screen even though the price is $0.00. You will not need to enter any Payment Options.
4) Click Continue and on the next screen click Place Order.
5) Your order number will be provided on your checkout confirmation and you will receive two emails: one from no-reply@questionmark.com (confirmation) and another from support@2checkout.com (receipt)

To schedule your exam

1) Click My Assessments and your test will be listed under the Proctored tab. It may take a few minutes for the test to populate and if you don’t see anything refresh your page.
2) Under Options select Schedule
3) Select the date and time for your exam and click Schedule Appointment.

An email with instructions on how to test your computer and prepare for your exam will be sent from donotreply@examity.com

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FAQ

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FAQ

  • Is there a cost to take the PCVE exam?.
  • The cost of the PCVE exam is $250 USD. Students who attend the five-day RPIIT202 course are issued a voucher for one free attempt of the PCVE exam. Any future attempts require payment.

  • Is the PCVE purely based on passing a single multiple-choice exam?
  • No. The exam is comprised or multiple choice, true and false and some drag and drop questions.

  • How many questions are there?
  • 80 questions randomly selected from a pool.

  • How long is the exam?
  • You have 100 minutes to answer 80 questions.

  • What score is required to pass the exam?
  • A score of 70% or higher is required to pass.

  • Who is eligible to attempt the exam?
  • Any individual who feels he or she has the requisite experience can simply take the test and if successful, become PCVE certified.

  • Are there recommended courses available as preparation for the PCVE exam?
  • Polycom offers Collaboration Infrastructure Installation, Configuration and Troubleshooting RPIIT202, a five-day Instructor Led session, or Fundamentals Series FSIT201 which is a series of short eLearning modules.

  • Is there a charge for completing the Fundamentals Series FSIT201 eLearning modules?
  • No, the Fundamentals Series FSIT201 eLearning does not have any associated fees.

  • Will my existing PCVE certifications be valid for its original two-year period?
  • Yes.

  • If I have any additional questions, who should I contact?
  • If you have additional questions regarding registration, please contact PolycomU@polycom.com.

    If you have questions regarding PCVE online proctoring or technical issues while taking the exam, contact support@examity.com


What do I need in order to take an online proctored exam?

Technical Requirements – Online Proctoring

Candidate Journey – Online Proctoring

Certification Terms

This videoconferencing certification remains valid for a period of two years, and Polycom updates the question bank at least once a year to reflect new releases. The updates are aligned with those applied to the Collaboration Infrastructure Installation, Configuration and Troubleshooting RPIIT202 course

Show your PCVE Expertise

Upon successful completion of the exam you are entitled to use the PCVE award logo on your business card, CV, correspondence and social profiles for the next two years.



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Resources

PCVE Exam Blueprint



View the Polycom Certified Videoconferencing Engineer blueprint.


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PCVE Expert Series Presentation: Pano


Learn about our newest product, Pano, in this exclusive PCVE presentation.


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PCVE Expert Series Presentation: Pano

Learn about Polycom Pano, in this exclusive PCVE presentation.

Expand Your Conference Capabilities with New Voice Solutions from Polycom

Learn how to extend your conference capabilities with Polycom voice solutions.


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Expand Your Conference Capabilities with New Voice Solutions from Polycom

Learn how to extend your conference capabilities with Polycom group voice solutions.

Polycom University Infographic


Achieve your goals with Polycom University.



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