Polycom is pleased to announce the Polycom Certified Videoconferencing Engineer exam, or “PCVE”. This replaces the old Certified Videoconferencing Engineer (CVE) exam, which was retired in September 2012.  PCVE focuses on the Polycom RealPresence Platform with 70% of the questions testing candidates’ knowledge of implementation, configuration and troubleshooting for small to medium-sized environments.  Exam domains include:

  • Polycom Video Endpoints
  • Collaboration Servers
  • Management Applications
  • Call Control & Signaling
  • Enterprise Video Capture
  • Firewall Traversal

In addition, 30% of the questions will validate the individual’s knowledge of networking models, protocols and standards relevant to videoconferencing

PCVE Examination Blueprint



Candidates are not required to attend training prior to attempting the exam. Should they wish to do so, the recommended courses are the following:

Fundamentals Series FSIT201

RealPresence Platform: Implementation, Configuration & Troubleshooting (Level 2) RPIIT202

In addition, the RealPresence Platform domains are ‘open book’ meaning approved reference material may be used. The list of approved material is below:

  • Administrator’s Guide for Polycom HDX Systems (version 3.1.5)
  • Polycom RealPresence Group Series Administrator’s Guide (version 4.2)
  • Polycom RMX 1500/2000/4000 Administrator’s Guide (version 8.4)
  • Polycom RealPresence Resource Manager System Operations Guide (version 8.2)
  • Polycom DMA 7000 System Operations Guide (version 6.1)
  • Polycom RealPresence Capture Server - Appliance Edition User Guide (version 1.7)
  • Polycom® RealPresence Access Director System – Administrator’s Guide (version 3.1)


The certification will remain valid for a period of two years, and Polycom will update the question bank at least once a year to reflect new releases. The updates will be aligned with those applied to the “RealPresence Platform: Implementation, Configuration & Troubleshooting (Level 2) RPIIT202” course.


Q: Is the new PCVE purely based on passing a single multiple-choice exam?

A: Yes

Q: How many questions are there?

A: 80 questions randomly selected from a pool

Q: How long is the exam?

A: You may take up to 100 minutes to complete the 80 questions. The additional time compared to the previous CVE qualification is to allow time to review reference material

Q: Who is eligible to attempt the exam?

A: Any individual who feels he or she has the requisite experience can simply take the test and if successful they will be PCVE certified

Q: Will Polycom’s CVE Videoconferencing Theory class still be offered/available?

A: The new “Polycom Fundamentals” eLearning modules have replaced the instructor-led training, and are now available from Polycom Partner University

Q: Is there a charge for completing the eLearning modules?

A: No, the eLearning will not have associated fees

Q: When will the PCVE come into force?

A: The PCVE exam is scheduled for availability from December 2012. All training required to prepare for the exam is available now

Q: Will existing CVE certifications still be valid for their original 2-year period?