John Laing

At a Glance

  • John Laing has:
  • Reduced travel costs,
  • Reduced greenhouse gas emissions
  • Boosts efficiency
  • Improves collaboration

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John Laing Uses Polycom RealPresence Video Solutions and Microsoft Lync to Boost Efficiency by Delivering Quicker Response Times, while Reducing Greenhouse Gas Emissions

Corporate-wide video solution keeps employees across 79 UK and international offices connected and collaborating to efficiently manage 76 large-scale public sector infrastructure projects

John Laing, a specialist investor, operator, and manager of public sector infrastructure assets, has implemented a combination of Microsoft Lync Server 2010 and Polycom RealPresence video solutions, to provide an end-to-end unified communications and collaboration solution across its global operations. With employees dispersed in 73 offices across the UK and six offices overseas, teams use video meetings to collaborate face-to-face securely in real time while managing the development risk, project financing, asset management and operations with its partners and project supply chain.

John Laing manage 76 privately-financed infrastructure projects for the public sector, ranging from the Intercity Express Programme, the Second Severn Crossing between England and Wales and the Greater Manchester Waste Management PFI, as well as transport, health, renewable energy and special purpose government facilities projects in the UK and overseas.

Employees work from various global offices and often are mobile and on the go, and need to interact and collaborate with each other across national borders and technical infrastructures on a wide range of projects. Key requirements for John Laing included the ability to interoperate with existing systems and applications, and ease of use to drive user adoption, as the company looked to improve collaboration using any device, increase productivity and reduce travel costs. Working with Polycom partner Wirebird, and technology automation specialists AMX to design and implement video meeting rooms, John Laing implemented four Polycom RealPresence Room video solutions (including the Polycom HDX 8000) at its new London head office and six other conference rooms around the world. All RealPresence video solutions are powered by the Polycom RealPresence Platform – the most interoperable and comprehensive UC&C software infrastructure for universal video collaboration. John Laing is also using Polycom RealPresence Mobile 2.0 for consortium partners and employees using tablets or smartphones while on the move.

The use of video conferencing has helped staff communicate internally and externally and has become widespread within John Laing because of Polycom’s integration with Microsoft Lync desktop clients. Approximately half of the firm’s 1,000 employees collaborate via Polycom desktop-based or room-based video solutions securely, easily and intuitively from within familiar interfaces by simply clicking a name on their Lync contact list.

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