The Forrester Wave™: Room-Based Videoconferencing, Q3 2012 Report

Polycom named a leader among evaluated vendors



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Polycom, Inc. 6001 America Center Drive San Jose, CA 95002 USA, 1.800.POLYCOM

Polycom top-ranked for 'Current Offering' and 'Strategy,' and earns perfect scores for Quality of Experience, Interoperability, Product Roadmap, Partners, and Security and Compliance. Highlights from the Wave™ Report:

Top Scores for

  • Quality of Experience
  • Interoperability
  • Product Roadmap
  • Partners
  • Security and Compliance

The report discusses the growing interest in "face to face" video collaboration, which is helping businesses increase productivity, improve employee engagement and trust, and lower costs.

"In a work culture dominated by virtual meetings, more firms are looking to videoconferencing to replicate the in-person experience that employees prefer – or at least make voice conversations more engaging by fostering the trust and improved communications that comes with being able to read the other person's body language," the report states. "Mobile executives want video for better work-life balance, managers want it to see that their direct reports aren't distracted, and multicultural organizations want it to foster the trust and improved communication that comes with being able to read the body language of remote team members."