Polycom Unveils RealPresence® Mobile 3.0 and RealPresence® Desktop 3.0, Showcases Next-Generation Video and Voice Solutions at InfoComm that Deliver Superior User Experience

  • New software upgrade for Polycom® RealPresence® Mobile 3.0 video application includes support for more file formats that gives users additional content-sharing options, and support on the latest mobile devices from Apple, LG, Samsung, and Sony
  • New software upgrade for Polycom® RealPresence® Desktop 3.0 includes expansion to Apple® Mac OS X
  • Polycom ® RealPresence® CloudAXIS™ Suite – an extension to the RealPresence Platform that extends secure, enterprise-grade video collaboration to anyone with a Web browser – achieves VMware Ready™ status, letting businesses deploy video in a virtualized VMware environment
  • At InfoComm, Booth 1759, Polycom will showcase the industry’s broadest portfolio of open, standards-based voice and video collaboration solutions, from mobile apps, to PC and browser-based solutions, to group conferencing systems and platform infrastructure

INFOCOMM13, ORLANDO, Fla. and SAN JOSE, Calif. - Jun 10, 2013: 

Polycom, Inc. (Nasdaq: PLCM), the global leader in open, standards-based unified communications and collaboration (UC&C), today announced Polycom® RealPresence® Mobile 3.0 and Polycom® RealPresence® Desktop 3.0, video collaboration software applications for mobile devices and personal computers. The new versions include enhanced content-sharing capabilities and support across more devices from companies including Apple, LG, Samsung and Sony. RealPresence Mobile 3.0 and RealPresence Desktop 3.0 video collaboration software are powered by the Polycom® RealPresence® Platform, the most interoperable, secure and comprehensive software infrastructure for universal video collaboration. These solutions, along with Polycom’s full portfolio of next-generation video collaboration solutions, are on display this week at InfoComm13 in Orlando, Fla.

“Organizations expect a great collaboration experience, whether they’re at headquarters, at home, with a customer or on the road – or for that matter in a school, a hospital, a court room, or a manufacturing plant,” said A.E. Natarajan, Senior Vice President of Worldwide Engineering, Polycom. “Polycom is focused on delivering solutions that make it incredibly easy for anyone to collaborate via video regardless of device or environment. Today’s enhancements to our mobile and desktop software solutions represent another step forward to drive our vision to make video collaboration ubiquitous, enabling more organizations and users to reap the benefits of face-to-face collaboration.”

For Polycom customer Lincoln Fire and Rescue in Lincoln, Neb., for example, video collaboration technology allows the organization to ensure a consistent knowledge-transfer training process for its workforce, which is completely independent of where they are physically located (see the related video and case study).

“Here at Lincoln Fire and Rescue, we were struggling to train our firefighters and emergency medical services personnel while still keeping them available to respond to emergencies in the community,” said Leo Benes, Battalion Chief with Lincoln Fire and Rescue. “With room, mobile and desktop video conferencing, we’re able to reach all 85 of our employees at one time while they’re still in their station houses. Whether on our daily morning call, in training sessions, or using real-time mobile video at the scene to respond to a large-scale disaster, we can show everyone what we’re talking about by pushing maps, photos, video – whatever they need – to understand the situation better. As a result, we respond to emergencies faster, and we’re better prepared when we do.”

Polycom also announced today that Polycom® RealPresence® CloudAXIS™ Suitea software extension to the Polycom RealPresence Platform that delivers secure, enterprise-grade video collaboration to anyone with a web browser – has achieved VMware Ready™ status. By using Polycom RealPresence CloudAXIS Suite with VMware vSphere® 5, enterprises can now deploy video collaboration in a virtualized VMware environment (see the related press release). The VMware certification will help customers further scale their video collaboration infrastructure, reduce TCO, and optimize performance.

Available for more than a dozen devices, Polycom RealPresence Mobile software app lets customers securely extend the use of video collaboration beyond the conference room.

Extending HD Video and Content Collaboration to More Smartphones and Tablets

Polycom RealPresence Mobile 3.0 software is Polycom’s award-winning application that lets customers securely extend the use of video collaboration beyond the conference room to easily connect tablets and smartphones (iOS and Android devices) with other standards-based video systems, providing a simple and intuitive video collaboration experience when users are on-the-go, traveling or working remotely. Enhancements include:

  • Ability to share various file formats – for a more engaging video collaboration experience, iPad users can now capture and share images, live web content and content files - including .jpg, .png, html pages, PDF, PowerPoint, Excel, and Word documents - that are stored on the device or in a popular cloud storage service
  • Support on more mobile devices –The latest upgrade includes support for the newest devices from Apple, LG (Optimus G Pro), Samsung (GALAXY® S4), and Sony (Xperia ZL and Xperia Z)

Available for more than a dozen devices, the app also includes far-end camera control (ability to control cameras remotely; see video, related case study) and Polycom SmartPairing™ technology, a unique innovation from Polycom that wirelessly pairs tablets to Polycom’s video conferencing room systems. Users can control video meeting functions such as volume, mute and start/stop with their tablets, and they can walk into a conference room while on a live mobile video call and transfer that call from tablet to big screen with the swipe of a finger. 

HD Video Collaboration from Personal Computers

Polycom RealPresence Desktop 3.0 software is an affordable, enterprise-quality video collaboration application for Windows and Mac-based laptops and PCs. The solution, which includes layout enhancements to the intuitive user interface, extends the benefits of Polycom RealPresence video collaboration from the office desk to the home or wherever a user travels when on the go. With RealPresence Desktop 3.0, the solution is now available to work on Macs with support for Apple® Mac OS X.

RealPresence Mobile 3.0 and RealPresence Desktop 3.0 also include support for SVC, delivering 3X HD multi-point video capacity for greater scalability, dramatically lower TCO, and superior performance (see the related press release). In addition, the mobile and desktop solutions both deliver to customers H.264 High Profile support, which can reduce the bandwidth requirements for video conferencing by as much as 50 percent, substantially reducing network costs.


The RealPresence Mobile 3.0 software application for smartphones and tablets will be available in July as a free download from the Apple AppStore™ and from Google Play. Polycom RealPresence Desktop 3.0 for Apple Mac OS X and Windows will also be available in July. RealPresence Mobile and RealPresence Desktop are compatible with Polycom RealPresence CloudAXIS Suite. Availability of RealPresence CloudAXIS Suite to enterprise customers began March 31. For more information, visit polycom.com or call 1-800 POLYCOM.

Demonstrations of the Broadest Portfolio of Video, Voice and Content Collaboration Solutions

Demonstrations of Polycom’s broad portfolio of best-in-class video, voice and content-sharing solutions – including RealPresence Mobile 3.0, RealPresence Desktop 3.0, RealPresence CloudAXIS Suite, RealPresence Platform, Polycom RealPresence Group Series, Polycom RealPresence Content Sharing Suite, Polycom VisualBoard, Polycom SoundStructure - are available this week at the Polycom booth (#1759) at InfoComm13 in Orlando, Fla., Jun 12-14, 2013.

About Polycom

Polycom is the global leader in open, standards-based unified communications and collaboration (UC&C) solutions for voice and video collaboration, trusted by more than 415,000 customers around the world. Polycom solutions are powered by the Polycom® RealPresence® Platform, comprehensive software infrastructure and rich APIs that interoperate with the broadest set of communication, business, mobile and cloud applications and devices to deliver secure face-to-face video collaboration in any environment. Polycom and its ecosystem of over 7,000 partners provide truly unified communications solutions that deliver the best user experience, highest multi-vendor interoperability, and lowest TCO. Visit www.polycom.com or connect with us on TwitterFacebook, and LinkedIn to learn how we’re pushing the greatness of human collaboration forward.

NOTE: The product plans, specifications, and descriptions herein are provided for information only and subject to change without notice, and are provided without warranty of any kind, express or implied. Polycom reserves the right to modify future product plans at any time. Products and related specifications referenced herein are not guaranteed and will be delivered on a when and if available basis.

© 2013 Polycom, Inc. All rights reserved. POLYCOM®, the Polycom logo, and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners.


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